Dispatch Timeline

All orders are processed and dispatched within 1–2 working days after the order is received. Once your package is handed over to our delivery partner, you will receive a notification with tracking information.

Shipping Charges

We offer Free Shipping on all orders, regardless of the destination or order value. There are no additional delivery charges at checkout.

Delivery Estimates

We categorize our shipping into three zones to give you an accurate estimate of when your order will arrive:

Within Chennai

Delivery is usually completed within 1–2 working days after dispatch.

Tamil Nadu

Delivery typically takes 2–4 working days after dispatch.

National (Rest of India)

Delivery generally takes 5–7 working days after dispatch, depending on the distance and connectivity of your location.

Order Quantity Limits

To manage stock availability and ensure optimal packaging for transit, the following limit applies:

A maximum of 5 units per product can be ordered at a time.
Orders are processed subject to stock availability. If an item is unavailable, we will notify you immediately.

Delivery Responsibility

Please ensure that the shipping address and contact number provided are accurate. Since our products are food items, we recommend ensuring someone is available to receive the package to maintain the product’s integrity.

Questions About Your Order?

Email: care@balajismart.com

Phone: +91 44 2244 0566

Address: 15, Krishna Street, Rail Nagar, Kadapperi, Tambaram West, Chennai, Tamil Nadu 600 045.